Complaints Handling Procedure

Life Cycle Investment Partners Limited’s (LCIP) complaints handling procedure is in line with the Financial Conduct Authority’s rules regarding complaints handling. A copy of LCIP’s Complaints Policy is available upon request, please contact: compliance@lcip.com

Complaints may be made to LCIP by the following means:

By email: compliance@lcip.com

In writing addressed to:
Compliance Officer
Life Cycle Investment Partners Limited
Floor 8
125 Old Broad St
London EC2N 1AR
United Kingdom

A complainant may also have the right to take their complaint to the Financial Ombudsman Service. More information can be found in the Complaints Policy.

The Financial Ombudsman Service can be contacted at:

Email: complaint.info@financial-ombudsman.org.uk

Website: www.financial-ombudsman.org.uk